last highlighted date: 2023-11-15
Highlights
- Joakim Sundén
- Tags: people
- Joakim, he was an early coach at Spotify as they were working to establish, then scale, their organization and product culture, and then he joined the famed Stockholm-based consultancy, Crisp as a partner. He spends his time coaching companies moving to the product model.
- Note: who is Joakim
- The first is how the company decides the most important problems to solve – the product strategy. The second is how they solve those problems and discover solutions worth building – product discovery. And the third is how they build, test and deliver those solutions to their customers – product delivery
- Note: three imension of prouct operating moel
- Spotify knew that they essentially had two main types of users. Those that knew the music they wanted to listen to, which they referred to as “lean-forward” listeners. And those that didn’t really know the artists or the albums and they just wanted the service to help them discover music that they would love, which they referred to as “lean-back” listeners.
- Note: 2 types of spotify user: lean back, lean forwar
- At the same time, Spotify’s new Browse feature, which became the app’s new starting view and showcased hand-curated playlists like Your Favorite Coffeehouse by Spotify’s editorial team, was experiencing significantly higher user engagement compared to the Discover feature.
- Note: browse vs iscover
- It had only been a few months since Apple Music placed U2’s new album, “Songs of Innocence,” in every user’s library without their consent, leading to significant backlash, and forcing Apple to create a specialized tool for its removal.
- Tags: apple